Continuous Improvement in an Engineering Company

About the Client: A renowned engineering company, recognized for its ability to tackle complex projects and deliver innovative technical solutions. Despite their success in project execution, the company faced opportunities for improvement in managing administrative tasks.

The Challenge: The client approached us with the need to optimize repetitive administrative processes. These tasks consumed too much time and resources, posing a risk of human error. The primary goal was to redesign these processes so that the team could focus on more strategic, value-added tasks for the business.

Solution Implemented: Initially, an exhaustive mapping of all administrative processes was carried out. Each process was evaluated to determine the time it consumed and its impact on overall efficiency. Subsequently, processes that offered the greatest improvement opportunities were prioritized, focusing on those that would have the most significant impact when optimized.

Based on this analysis, improvements were implemented, and selected processes were automated, streamlining their flow and reducing human intervention. Traditional process improvement methodologies and automation technologies were applied to achieve this.

Technologies:

• Process automation
• Project management
• Process mapping and optimization

Results:

• Cost Savings: Process automation significantly reduced the need for manual intervention, minimizing costs associated with administrative tasks.
• Reduction of Human Errors: The precision of the automated tool eliminated frequent errors, improving the quality of work.
• Reduction in Time for Repetitive Tasks: Time spent on these tasks was reduced from 30 to 2 hours per month, allowing the team to focus on more strategic, high-value activities.
• Improved Efficiency: The process became more efficient and accurate, increasing satisfaction among both the team and clients.